General Information

What is AVIE?

AVIE is an AI-powered assistance web application designed to support volunteer managers with day-to-day tasks such as creating volunteer role descriptions, volunteer agreements, designing training, etc.

Who operates AVIE?

AVIE is operated by Volunteer Edinburgh, located at 222 Leith Walk EH6 5EQ, Edinburgh, EH6 5EQ.

Using AVIE

What features are available on AVIE?

AVIE offers AI-powered tools to assist with volunteer management tasks. Free includes opportunity adverts and volunteer agreement templates. Premium adds the expanded tool library and AVIE-GPT, including Standard and Pro model options.

Do I need to create a user account?

Yes, to access certain features of AVIE, you will need to create a user account. You are responsible for keeping your account information confidential.

What are the different access levels?
  • Free: Provides access to a limited set of features.
  • Premium: Includes the expanded templates, guidance and practice tools, plus AVIE-GPT with Standard and Pro model options.

Premium pricing

Who is eligible for the member discount?

The 50% discount is available to current member organisations of Volunteer Edinburgh.

How much does Premium cost?

Premium costs £20 per user, per year.


Current Volunteer Edinburgh member organisations receive 50% off and pay £10 per user, per year.

How long does the member discount last?

The discounted price is available while your organisation is a current member of Volunteer Edinburgh. Premium is priced annually.

AI Usage

How does AVIE use AI?

AVIE uses artificial intelligence to provide results and assist with volunteer management tasks.

Are there any limits on AI usage?

Currently, there are no explicit limits. However, we monitor usage and may block access if we detect unusual, excessive, or harmful activity.

Intellectual Property

Who owns the AI-generated content of AVIE?

You are granted a non-exclusive, worldwide license to use, reproduce, and modify the output for lawful purposes, subject to any license restrictions on the input data or other specified terms. You remain responsible for ensuring that your use of the AI-generated content complies with all applicable laws and does not infringe upon any third-party rights.

Data Privacy

How does AVIE handle my data?

We take your privacy very seriously and are committed to protecting your personal information. Please refer to the subsequent sections for detailed information.

What data does AVIE collect?

We collect information necessary for the functionality of the application, including user account details, usage data, and information collected by third-party services like Clerk (for authentication) and Google Analytics (for website analysis).

Is my data shared with third parties?

We share essential data with third-party service providers (Clerk, Azure OpenAI, and Google Analytics) solely to enable the application's functionality and understand usage. We do not sell your personal information.

Last Updated: March 20, 2025